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Return Policy

At MKM Customs we make returns as easy as possible. Our mission is to provide you with the best products and the best service in the automotive industry. We understand that sometimes, customers change their minds about products that they order or simply do not need them anymore. We also know that customers are cautious about Return Policies since they are often tricky and misleading. Our goal is to make the return or exchange process trustworthy and as simple as 1-2-3.

If for any reason you are not completely satisfied with your purchase, you may return the item within 14 days of delivery of your order. The following rules apply:

  • Products must be in original packaging and in a new and resalable condition.
  • Any product that was used or fully/partially installed is non-returnable.
  • Shipping Fees are non-refundable
  • All returns must be made via our Return Procedure with a valid RMA form.
  • There are few non-returnable products &services that are listed in section below.
  • Order cancellations can only be requested prior to shipment or in some cases, prior to the start of the manufacturing or painting process.

 


 

Shipping

Most items ship 1-3 days after payment is received and cleared. Free shipping is for continental United States only. Shipping insurance is included with all items, transit times are as follows:

  • UPS Ground 5-6 Business Days
  • UPS 3 Day Select Normally 3 Business Days
  • UPS 2 Day Select Normally 2 Business Days
  • UPS Next Day Air 1 Business Day

 


 

Privacy Policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.